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<h1>William Penn Roofing </h1><h1>Remote Virtual Assistant (International)</h1> Ready to support a high-performing team -- from anywhere in the world?At William Penn Roofing, we don't just build homes; we build relationships, deliver excellence, and support a culture of respect, accountability, and kindness. We're seeking a highly organized&nbsp;Remote Virtual Assistant (International)&nbsp;with&nbsp;excellent spoken English&nbsp;to provide administrative, communication, and operations support to our Sales, Customer Service, and Project Management teams.If you're detail-oriented, technology-savvy, and thrive in a fast-paced, people-first environment, this is your chance to become a valuable part of a trusted roofing and exterior company -- from wherever you are. Role Overview: Remote Virtual AssistantAs a Remote Virtual Assistant, you will play a key role in keeping communication, scheduling, documentation, and customer coordination smooth and efficient. You'll support departments remotely by managing digital workflows, ensuring clear follow-ups, speaking with customers when needed, and helping the team stay organized and informed.This position is perfect for someone who is proactive, tech-savvy, fluent in spoken English, and loves helping others succeed through organization and support. Responsibilities<ul><li>Provide administrative and communication support to sales, customer service, and operations teams.</li><li>Schedule appointments, update calendars, and follow up with customers and trade partners.</li><li>Answer inbound calls when required, and assist in coordinating messages between departments.</li><li>Prepare and organize digital documents, contracts, proposals, and customer records.</li><li>Maintain accurate data entry in CRM tools (Pipedrive preferred) and project software.</li><li>Send follow-up emails, reminders, confirmations, and status updates.</li><li>Track and document project milestones, customer inquiries, and service requests.</li><li>Assist with social media posting, basic content organization, and marketing updates.</li><li>Support the leadership team with digital task tracking, meeting summaries, and reporting.</li><li>Provide outstanding virtual communication, always representing the company professionally.</li></ul>Qualifications<ul><li>Excellent spoken and written English&nbsp;(clear communication is essential).</li><li>2+ years of experience in&nbsp;administrative support, virtual assistant, customer coordination, or remote office support.</li><li>Strong organizational skills and attention to detail.</li><li>Tech-savvy: proficient with&nbsp;Google Workspace, CRM systems (Pipedrive preferred), and basic project/task management tools.</li><li>Comfortable communicating with U.S.-based team members via Zoom, phone, email, and CRM.</li><li>Experience in a construction, roofing, or home improvement environment is a plus -- but not required.</li><li>Ability to work during U.S. business hours (Eastern Standard Time overlap required).</li><li>Positive, professional, helpful, and focused on solutions.</li></ul>Compensation &amp; Benefits<ul><li>Full-time remote position (International)</li><li>Hourly rate:&nbsp;$8 - $12 USD/hour (DOE)</li><li>Paid onboarding &amp; training</li><li>Long-term career growth potential</li><li>Opportunity to work with a supportive U.S. team and build in-demand skills</li></ul>

Remote Virtual Assistant (International)

Are you fluent in spoken and written English?

Are you comfortable speaking with U.S.-based customers over the phone or Zoom?

Do you have experience using CRM tools (Pipedrive preferred)?

Are you able to work during U.S. business hours (Eastern Standard Time)?

Remote Virtual Assistant (International)

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